FAQs

How long does a sample or a production order take?

Inquiries are reviewed on business days. After voltage, wheel size and axle are confirmed, we send a sample or production schedule. When a lot ships, you receive the tracking details by email.

Which voltages are available?

Most hub motors in the CDD-C, CDD-A and CDD-W lines are offered at 24V, 36V and 48V. CDD-C2 is listed for 36V and 48V. Tell us the battery you already use.

Can the motor be customized?

Yes. Installation space, power, torque, cable length and connector type can be adjusted for the project.

Do you sell controllers and displays with the motor?

Yes. A matched controller and a handlebar display can ship with the hub so the first sample runs without a second sourcing loop.

What are the payment and shipping options?

Trade orders are typically paid by T/T. Other terms can be discussed for repeat shipments. We pack for export and ship by air or sea from China.